Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A popup will appear. It comprises comprehensive information about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can quickly get back to your work.
Video Tutorials
We have a rich collection of tutorial video clips demonstrating how to use our Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step educational video clips.
F.A.Q.
If you can't find the solution you searching for, have a peek at our comprehensive Frequently Asked Questions section, which contains questions asked by actual users and offers real solutions. We frequently "revamp" our FAQ database with new articles in an attempt to embrace all the innovations and new additions to our system.
Ticketing System
If you still can't discover the solution you need in the FAQ database either, you can contact our excellent team of tech support engineers available 24-7 and ready to assist you with any problem. Each trouble ticket you open will be replied to within one hour (the average support ticket response time being just 20 mins), so you will not have to wait a long time to receive an answer to your question.